No one under eighteen (18) years old is allowed to create an account or use the Platform. In places where the age of majority is not eighteen (18) years old, you must be over the age of twenty-one (21) years in order to create an account or use the Platform.
By using the Platform, you state that:
You acknowledge and agree that you, and not the site, are entirely responsible for ensuring all content and communications posted or exchanged through the platform adhere to the site policies.
We do not control submitted User content and as such, do not guarantee its accuracy, integrity, or quality. You understand that by using the platform you may be exposed to content that is offensive, indecent, or objectionable.
To report a suspected breach of these Terms please email [email protected], or use the built-in reporting feature, with supporting evidence.
You are solely responsible for your interactions, including any communications through the website. We reserve the right, but have no obligation, to review disputes between you and other Users.
If the platform is used in a manner that violates the Terms in any way, We may at our sole discretion, but are not required to, suspend or terminate your account, disable your access to the site and/or take any steps that are deemed appropriate to address the situation.
We work hard to ensure our Platform is a safe place for all users. By using our Services, you agree that:
Your access and use of the platform may be interrupted from time to time as a result of an equipment malfunction, maintenance, or repair of the platform, or due to any other reason within, or outside of, our control. The site reserves the right to suspend or discontinue the availability of the platform, any service We offer, and to remove any content at any time at its sole discretion and without prior notice.
We may impose limits on certain features and services or restrict your access to parts of the site without notice or liability. The platform should not be used or relied upon for storage of your content and you are directed to retain your copies of your data.
We may terminate or suspend access to your Velvet22 account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the terms. Upon termination of your account, your right to use the platform will cease immediately.
If you wish to terminate your account, you may simply discontinue using the platform, delete your account, or request your account to be removed from the platform. It is your responsibility to take a copy of all your content from your account prior to termination as we are not able to restore it.
Upon termination of your account, in accordance with our Privacy Policy, the platform will remove your profile and photos but we will keep data required for business operations such as but not limited to; verification information, payment information, support conversations, and audit history.
You can purchase Velvet Credits through supported purchase methods;
A single Velvet Credit is equivalent to 1 Euro. All sales are final. Transaction fee(s) may apply. Tryst is not responsible for any transaction fees incurred.
The platform is not obligated to reimburse credit due to platform outages, however we may choose to do so at our own discretion.
The platform provides multiple ways for you as the user to keep your account safe and secure.
The platform is not obligated to reimburse credit in any situation, however we may choose to do so at our own discretion and are not obligated to reimburse credit due to account loss or misuse when multi-factor authentication is not enabled.
All sales are final.
The platform is not obligated to reimburse credit in any situation, however we may choose to do so at our own discretion.
In the case you are offered a refund, the refund can only be applied to the original purchase method, if supported.
Chargebacks are issued on behalf of a customer from a Bank or Card Issuer; to reverse a charge that is believed to be fraudulent.
The site will be given the opportunity to contest the chargeback and is required to provide information on the account and services provided to the Bank and/or Card Issuer. If a chargeback process has been initiated, the site may disable the associated profile until the chargeback process has been completed.
Users who have initiated multiple chargebacks may have their accounts terminated.
Fees incurred during the chargeback process may be forwarded onto the User and may be required to be paid before the account will be reinstated.
13. Copyright Complaint
We respect copyright. It is our policy to promptly respond to any claim that content posted on the platform infringes copyright or other intellectual property rights (“infringement”) of any person.
We will use reasonable efforts to investigate notices of alleged infringement and will take appropriate actions under applicable intellectual property laws and these terms where it believes infringement has occurred, including removing or disabling access to the content claimed to be infringing and/or terminating accounts and access to the platform.
To notify us of a possible infringement, you must submit your notice in writing to [email protected] and include a detailed description of the alleged infringement.
Please direct all legal notices or inquires to [email protected] and please include a detailed description of your request along with any supporting evidence or documentation.
Third-party services may link to your content (such as search engines or blogs), because we have no control over third-party services, we do not endorse and are not responsible or liable for any content, advertising, products or other materials on available such services.
You further acknowledge and agree that the site shall not be held responsible or liable, directly or indirectly, for any damage, loss caused or alleged to be caused by or in connection with the use of or reliance on any such goods or services available through any such third-party service.
TO AGREE TO THESE TERMS, YOU MUST BE OF LEGAL AGE IN YOUR JURISDICTION AND OVER THE AGE OF 18. BY USING THE SERVICES, YOU ARE AGREEING, ON BEHALF OF YOURSELF AND/OR THOSE YOU REPRESENT THAT THE SERVICES ARE BEING USED OF YOUR OWN FREE WILL, FREE OF ANY OUTSIDE PRESSURE AND THAT YOU WILL COMPLY WITH AND BE LEGALLY BOUND BY THESE TERMS AS WELL AS OUR PRIVACY POLICY AND ALL APPLICABLE LAWS. IF YOU, FOR YOURSELF OR ON BEHALF OF THOSE YOU REPRESENT, DO NOT AGREE TO ANY PROVISION OF THESE TERMS, YOU MUST, FOR YOURSELF AND ON BEHALF ANY SUCH PERSON(S), DISCONTINUE THE REGISTRATION PROCESS, DISCONTINUE YOUR USE OF THE SERVICES, AND, IF YOU ARE ALREADY REGISTERED, DELETE YOUR ACCOUNT
Our Terms of Service and Privacy Statement are governed by the laws of the Netherlands, without regard to the conflict of law provisions. As a User you agree to submit to the exclusive jurisdiction and venue of the courts located in Amsterdam, The Netherlands.
Use of the service is unauthorised in any jurisdiction that does not give effect to all provisions of these documents.
We reserve the right at our sole discretion to modify or replace the Terms without notice. We endeavour to notify Users of material changes to this agreement at least 30 days prior to your accounts registered email address or a notice on the platform.
For non material modifications, your continued use of the website constitutes agreement to to our revision of these Terms. As a User you will be able to request previous versions of our Terms of Service from [email protected] .
You are responsible for reviewing and becoming familiar with any such modifications. By continuing to use the platform that will constitute your acceptance of the terms as modified.